Terms & Conditions

Effective Date: January 6, 2025

Last Updated: January 6, 2025

Maggie Forbes Strategies LLC

Operating Growth Manager Pro Platform

Business Address: [VIRTUAL OFFICE ADDRESS - TBA]

Support Email: support@maggieforbesstrategies.com

Website: www.growthmanagerpro.com

Important Notice: These Terms include binding arbitration and class action waiver provisions. Please read Section 17 carefully.

1. Acceptance of Terms

By accessing or using Growth Manager Pro ("the Platform," "the Service," or "GMP"), you agree to be bound by these Terms & Conditions ("Terms"). If you do not agree to these Terms, you may not access or use the Platform.

2. Global Applicability

These Terms apply to all users worldwide, including users in North America, South America, Europe, Middle East (including UAE/Dubai), Asia-Pacific, and Africa. We commit to complying with applicable data protection and consumer protection laws in your jurisdiction.

3. Description of Service

Growth Manager Pro is a comprehensive business growth management platform providing:

4. SaaS Client Subscription Terms

4.1 Pricing and Payment

4.2 Free Trial Period

4.3 Minimum Commitment

After the trial period ends and your first payment is processed, you commit to a minimum of 30 days of service before you can cancel.

5. Integration Requirements for SaaS Clients

5.1 Required Integrations

As a SaaS Client, you must provide your own API credentials and accounts for:

5.2 Third-Party Service Disclaimer

Important: These third-party services operate under their own terms of service and privacy policies. We are not responsible for:

You are solely responsible for your use of third-party services and compliance with their terms. You must maintain valid accounts and pay any fees directly to these providers.

6. Data Ownership and Usage

6.1 Your Data Ownership

You own your business data. This includes all contacts, deals, recordings, campaigns, financial records, and content you create or upload to the Platform.

6.2 Our Platform Ownership

We own the Platform. This includes all software, code, technology, designs, features, branding, trademarks, and intellectual property.

6.3 Limited License

By using the Platform, you grant us a limited, non-exclusive license to store, process, and display your data solely to provide the Service. This license terminates when you delete your data or cancel your account.

6.4 Anonymized Data Usage

We may use anonymized, aggregated data that cannot identify you or your business for:

We will never: Share your contact lists, customer data, or specific business information with other users or third parties.

7. Data Storage, Security, and Deletion

7.1 Infrastructure

Your data is stored on secure, enterprise-grade cloud infrastructure with globally distributed data centers. We select providers based on security standards (SOC 2, ISO 27001), reliability, and compliance with international data protection laws.

7.2 Security Measures

7.3 Data Deletion

Upon Your Request: You may request immediate data deletion at any time by contacting support@maggieforbesstrategies.com. We will delete your data from all production systems within 30 days.

After Cancellation:

Exceptions: We may retain data longer where required by law, to resolve disputes, enforce our agreements, or for legitimate business purposes (fraud prevention, security).

8. International Compliance

We comply with applicable data protection and privacy laws worldwide, including GDPR (EU), PIPEDA (Canada), CCPA (California), LGPD (Brazil), PDPA (Singapore), Privacy Act (Australia), POPIA (South Africa), DIFC Data Protection Law (Dubai), and other regional regulations.

Your Rights: Depending on your location, you may have rights to access, correct, delete, export, restrict, or object to processing of your personal data. Contact support@maggieforbesstrategies.com to exercise these rights.

9. Cancellation and Refunds

9.1 Cancellation Policy

9.2 Refund Policy

No refunds are provided, except as required by law. This is standard for Software-as-a-Service subscriptions. All sales are final. If you cancel, you will not be charged for future months, but we do not provide refunds for partial months or past charges.

Exceptions: In jurisdictions where consumer protection laws require refunds or cooling-off periods, we will comply with applicable legal requirements.

10. Acceptable Use Policy

10.1 Prohibited Activities

You may not use the Platform to:

10.2 Enforcement

We reserve the right to investigate violations, suspend or terminate accounts, and cooperate with law enforcement. Serious violations may result in immediate termination without refund.

11. Service Availability and Support

11.1 Uptime

The Platform is provided on a commercially reasonable efforts basis. We strive for high availability but do not guarantee uninterrupted service. We are not liable for:

11.2 Support

12. Limitation of Liability

12.1 Maximum Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, our total aggregate liability to you for any and all claims arising from or related to your use of the Platform is limited to the greater of:

12.2 Exclusion of Damages

WE ARE NOT LIABLE FOR:

This limitation applies even if we have been advised of the possibility of such damages.

12.3 Jurisdictional Variations

Some jurisdictions do not allow limitation of liability for personal injury, fraud, or certain types of damages. In such jurisdictions, our liability is limited to the maximum extent permitted by applicable law.

13. Intellectual Property

13.1 Our Rights

The Platform and all related intellectual property, including software, designs, graphics, logos, trademarks, and documentation, are owned by Maggie Forbes Strategies LLC and protected by copyright, trademark, and other intellectual property laws.

13.2 Restrictions

You may not:

14. Modifications to Terms

We may update these Terms to reflect changes in our practices, new features, or legal requirements. Material changes will be communicated via email or in-platform notice at least 30 days before the new Terms take effect.

Continued use of the Platform after changes constitutes acceptance. If you do not agree to modified Terms, you must cancel your account before the changes take effect.

Version Archive: All prior versions of these Terms are archived and available upon request.

15. Termination

15.1 Termination by You

You may terminate your account at any time following the cancellation procedure in Section 9.

15.2 Termination by Us

We may suspend or terminate your account if:

15.3 Effect of Termination

Upon termination:

16. Force Majeure

We are not liable for delays or failures in performance caused by circumstances beyond our reasonable control, including but not limited to:

During force majeure events, our obligations are suspended for the duration of the event. If the event continues for more than 30 days, either party may terminate the agreement.

17. Dispute Resolution and Governing Law

17.1 Governing Law (Dual Jurisdiction)

The laws governing these Terms depend on your location:

17.2 Informal Resolution

Before filing any legal action, you agree to first contact us at support@maggieforbesstrategies.com with a detailed description of the dispute. We will attempt in good faith to resolve the matter informally within 30 days.

17.3 Binding Arbitration

If informal resolution fails, any dispute arising from these Terms or your use of the Platform will be resolved through binding arbitration administered by the American Arbitration Association (AAA) in accordance with its Commercial Arbitration Rules.

Arbitration Terms:

17.4 Exceptions to Arbitration

Either party may bring suit in court for:

17.5 Class Action Waiver

IMPORTANT: You agree to resolve disputes individually and waive your right to participate in class actions, class arbitrations, or representative proceedings, except where such waiver is prohibited by law.

Claims may only be brought in your individual capacity. You may not act as a class representative, private attorney general, or in any representative capacity.

17.6 Opt-Out of Arbitration

You have the right to opt out of the arbitration agreement within 30 days of accepting these Terms by sending written notice to support@maggieforbesstrategies.com stating "I opt out of the arbitration agreement." If you opt out, disputes will be resolved in court.

18. Miscellaneous Provisions

18.1 Entire Agreement

These Terms, together with our Privacy Policy and any other written agreements we provide, constitute the entire agreement between you and Maggie Forbes Strategies LLC regarding the Platform. They supersede all prior agreements, proposals, or representations, written or oral.

18.2 Severability

If any provision of these Terms is found to be unlawful, void, or unenforceable by a court or arbitrator, that provision will be modified to the minimum extent necessary to make it enforceable, or if it cannot be made enforceable, it will be severed from these Terms. The remaining provisions will remain in full force and effect.

18.3 No Waiver

Our failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision. Any waiver must be in writing and signed by an authorized representative of Maggie Forbes Strategies LLC.

18.4 Assignment

You may not assign, transfer, or delegate your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations to any affiliate, subsidiary, or successor in connection with a merger, acquisition, corporate reorganization, or sale of assets.

18.5 Independent Contractors

Nothing in these Terms creates a partnership, joint venture, agency, or employment relationship between you and Maggie Forbes Strategies LLC. You are an independent contractor.

18.6 Headings

Section headings are for convenience only and do not affect interpretation of these Terms.

18.7 Language

These Terms are drafted in English. If translated into other languages, the English version controls in case of conflicts.

19. Contact Information

For questions, concerns, or notices regarding these Terms:

Maggie Forbes Strategies LLC

Business Address: [VIRTUAL OFFICE ADDRESS - TBA]

Email: support@maggieforbesstrategies.com

Website: www.growthmanagerpro.com

Opt-Out of Arbitration: Send written notice to email above within 30 days

By using Growth Manager Pro, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions, including the arbitration and class action waiver provisions.

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